What Information We Hold and Why
When you open an account, we collect your name, contact details and the credentials you set. When you add a payment method — whether that's JazzCash, Easypaisa or Raast — we store the transaction reference and wallet identifier needed to process and verify that transfer. We
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do not store your full mobile wallet PIN or bank password at any point. Device data, browser type and session logs are recorded to detect unusual access patterns and keep your account safe. If you contact support, the conversation is retained so we can follow up
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accurately. We use this data to operate your account, confirm identity where required, and keep the payment flow working across your devices. We do not sell your personal data to third parties. Sharing only happens where a payment processor needs it to settle a transaction, or
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where applicable law in the region where access is permitted requires disclosure. Availability of our service depends on local law and eligible regions. We keep your data for as long as your account is active, plus any period required under the applicable rules of the jurisdiction
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where you access us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.